Privacy Policy

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Suggested text: Our website address is: https://hellasshopping.gr.

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Privacy Policy

At Hellasshopping.gr, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make purchases on our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal details (name, address, phone number, email)
  • Payment information (processed securely via third-party providers, we do not store full credit card details)
  • Order details (products purchased, shipping address, order history)
  • Technical information (IP address, browser type, cookies, device information)

2. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders (including sharing information with suppliers and logistics partners)
  • Communicate with you about your order status or customer support requests
  • Improve our website and services
  • Comply with legal obligations

3. Sharing of Data

  • We may share necessary information with third-party suppliers, shipping providers, and payment processors solely for the purpose of order fulfillment.
  • We do not sell, rent, or trade your personal data to third parties for marketing purposes.
  • If required by law, we may disclose data to government authorities or regulators.

4. Cookies & Tracking

  • Our website uses cookies and similar technologies to enhance your browsing experience.
  • Cookies help us remember your preferences, improve performance, and analyze website usage.
  • You can manage or disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Storage & Security

  • We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
  • Your data is stored on secure servers, and access is restricted to authorized personnel only.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, where legally permissible
  • Object to the processing of your data for specific purposes
  • Withdraw consent for data processing (e.g., newsletter subscription)

To exercise these rights, please contact us at: [Insert your contact email].

7. Data Retention

  • We retain personal data only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.
  • Once data is no longer needed, it will be securely deleted.

8. Third-Party Services

Our website may contain links to third-party sites (e.g., payment providers). We are not responsible for the privacy practices of these external websites.

9. Changes to this Policy

Hellasshopping.gr reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “last updated” date.

10. Contact

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:

Email: [Insert contact email]
Company name: Hellasshopping.gr

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.