At Hellasshopping.gr, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make purchases on our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
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Personal details (name, address, phone number, email)
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Payment information (processed securely via third-party providers, we do not store full credit card details)
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Order details (products purchased, shipping address, order history)
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Technical information (IP address, browser type, cookies, device information)
2. How We Use Your Data
We use your personal data to:
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Process and fulfill your orders (including sharing information with suppliers and logistics partners)
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Communicate with you about your order status or customer support requests
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Improve our website and services
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Comply with legal obligations
3. Sharing of Data
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We may share necessary information with third-party suppliers, shipping providers, and payment processors solely for the purpose of order fulfillment.
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We do not sell, rent, or trade your personal data to third parties for marketing purposes.
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If required by law, we may disclose data to government authorities or regulators.
4. Cookies & Tracking
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Our website uses cookies and similar technologies to enhance your browsing experience.
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Cookies help us remember your preferences, improve performance, and analyze website usage.
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You can manage or disable cookies through your browser settings, but some features of the site may not function properly.
5. Data Storage & Security
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We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
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Your data is stored on secure servers, and access is restricted to authorized personnel only.
6. Your Rights
As a customer, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data, where legally permissible
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Object to the processing of your data for specific purposes
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Withdraw consent for data processing (e.g., newsletter subscription)
To exercise these rights, please contact us at: [Insert your contact email].
7. Data Retention
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We retain personal data only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.
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Once data is no longer needed, it will be securely deleted.
8. Third-Party Services
Our website may contain links to third-party sites (e.g., payment providers). We are not responsible for the privacy practices of these external websites.
9. Changes to this Policy
Hellasshopping.gr reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “last updated” date.
10. Contact
If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:
Email: [Insert contact email]
Company name: Hellasshopping.gr